

Check your router/firewall is letting port 25 into your server.Use an email test website to check your server:.Check your MX DNS entry points to your server:.Go to the 'log' page in the web admin tool, to see if your server is 'rejecting' the incoming email for some reason.Note: Most authent modules also allow extra options lie -debug to show more info. Check your authent module and backend database, the authent module is defined in surgemail.ini in the setting g_authent_process, you can test it manually like this, lets assume it's nwauth.Check login_failed.log to find out why, it will probably tell you the problem setting you need to adjust.
#SURGEMAIL WIKIPEDIA LICENSE KEY#
If all else fails then you might just need to purchase another license key from our website to get the system running, we will refund this if it's not something you need once we resolve the activation problem.


If you change something related to 'ports' then restart surgemail! If you modify surgemail.ini by hand then issue this command: The main log files are: (in c:\surgemail or /usr/local/surgemail) The main config file is /etc/surgemail.ini or \windows\surgemail.ini These are emergency/disaster recovery procedures to fix the server and get it running if something really bad happens.
